What We Do
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A digital marketing experience that rivals your definition of what social media can do for your business. Welcome to the metaverse.
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FAQs
At our agency, we have a dedicated process for understanding your business and target audience. We start by conducting thorough research and analysis to gain insights into your industry, competitors, and customer demographics. We also collaborate closely with you, asking specific questions to grasp your unique value proposition and customer preferences. We also have monthly catch-up meetings with you to touch base and discuss the next month’s planning.
This varies depending on platform and your needs. However here are the basics:
- Meta: We need partner access to your Business Manager in order to run ads, schedule content and do community management
- Google: We need access to your Google Ads account in order to run ads, pull insights and data
- Website: If not backend access, we need the developer to install pixel codes to enable tracking to see how performance is doing from your paid media efforts.
While specific results vary based on factors such as your industry, competition, and campaign objectives, our goal is to achieve tangible outcomes that align with your business goals. This may include increased website traffic, higher search engine rankings, improved conversion rates, expanded brand awareness, or enhanced engagement with your target audience. We track and measure key performance indicators (KPIs) to provide regular progress reports and show the impact of our efforts. You will also have a live link to your account performance dashboard at all times.
The timeline for results depends on various factors, including the competitiveness of your industry and the scope of the campaign. While some improvements may be noticeable in the early stages, significant results typically require several weeks or months of consistent effort (specifically 3 months). We
provide a clear timeline during the onboarding process, outlining the different stages of our strategies and the expected milestones along the way.
Communication and collaboration are essential for a successful partnership. We establish regular communication channels, including email, phone calls, and scheduled meetings, to keep you informed about campaign progress and address any questions or concerns. We assign an account manager as your main point of contact who will work closely with you to ensure effective collaboration and timely updates.
Our pricing structure depends on the specific services you require and the scope of the project. We provide transparent pricing details and will discuss them with you during the onboarding process. Payment terms and methods will also be clearly outlined, ensuring a smooth and convenient payment process. We believe in fair and competitive pricing that aligns with the value we deliver and will be happy to discuss any budget constraints or considerations you may have.
We genuinely enjoy getting to know our clients and understanding what makes you tick. We want to learn about your passions, work style, and how you collaborate. It helps us sync up with you and complement your unique personality and business goals.
We’re interested in knowing some background information about your company. How old is it? How was it founded? Where has it been in the past, and where would you like to see it go in the future? It’s important for us to identify the main point of contact and the person we’ll be closely working with to provide mutual support.
Understanding your business goals is crucial to us. Are you looking to generate leads, increase foot traffic to your store, drive online sales, build brand awareness, gain more followers, or increase engagement? This knowledge allows us to craft a solid marketing strategy tailored to your specific needs and enables us to better understand your business as a whole.
We value transparency and want to align our ways of working and processes with yours. Knowing your expectations, timelines, and the level of access we’ll need helps us ensure a smooth collaboration throughout the month. It also allows us to set up the necessary systems and procedures on our end.
How did you come to know about our services? Are you familiar with our specialised areas and the members of our team? We’ll provide you with an introduction during our first meeting so that you have a clear idea of what to expect from our team and know who to reach out to with any questions or concerns.
We want to address budget considerations openly. We customise our quotes for each client, and we’d rather have an open conversation about budgets than miss out on the opportunity to work together. Our
aim is to become a trusted partner and an extension of your company, and we believe in fair and reasonable pricing that aligns with the value we provide.
